IFW E-Bulletin: Container lines' reliability still falling; Cuts in UK government aid could be disastrous for SMEs

Latest News Wednesday 11th May Container lines' reliability declines alongside freight rates Fewer vessels arrived in port on time, for the second consecutive quarter, says analyst Cuts in government aid to SMEs could be disastrous, warns UK forwarder But help for growth strategies is still out there, if you know where to look Container trade the star performer for Maersk group in Q1 Shipping giant yet to feel the pinch of declining rates with profits up 80% Antwerp launches daily rail freight service to China Customs authorities along the 10,000km route plan to share data to speed-up transit time Bullish Emirates cargo chief is optimistic on growth Demand will pick up as oil prices fall and production returns to normal in Japan, believes Menen Rebound in vehicle sales sparks confidence in automotive logistics But can the service providers cope with growing demand? France invests in rail network €500 million committed for infrastructure technology Ivory Coast ports get back to business, but slowly EU lifts financial restrictions on banks as civil strife over presidency comes to an end New Chairman of Kuenhe + Nagel Karl Gernandt elected as Klaus-Michael Kuehne steps down IFW Awards 2011: Act now Get your entry in early and don't leave it until the last minute It's our birthday Celebrate with us as IFW hits 40 this year Social networking with IFW Use Facebook, Linkedin and Twitter to get the news and make the news Have you got news for us? If you have a story that impacts on the freighting industry, we'd like to hear from you   Opinion Customer service: mediocre or magnificent? For decades, customer service in the logistics industry has been associated with being mediocre. It's an area that often isn't given as much attention as it deserves; after all, great customer service can be the route to full customer buy-in, argues Matthew Marriott Longer lorries may undermine rail freight Latest Jobs For all the latest job listings and people news View all jobs Latest Classifieds Fundamentals of Transport Logistics IBC Global Academy Distance Learning Lloyd's List Group Company Credit Reports & Ratings Reefer & Cold Chain Logistics Conference 2011 1st & 2nd June 2011 For all your announcement opportunities and events View all classifieds Interviews An improving picture for hard-pressed carriers Super slow-steaming, container shortages, vessel lay-ups and rising demand will help boost freight rates on key liner trades in the coming months, APL President Eng Aik Meng tells Mike King Organic growth now the way forward as DSV makes its presence felt Rene Falch Olesen tells Damian Brett how a logistics firm can boost marketshare without making an acquisition or taking on new business at a loss Features Friday Focus: Logistics and the younger generation Many school, college or even university leavers may have already formulated the foundations of their new career within finance, construction or law. However, Stephen Maskell wonders if logistics is in the mix OneExpress growth plans for the future Matteo Ravazzin, from pallet network OneExpress Italia, tells IFW about the company's growth plans for the future. The (not so) happy life of the modern seafarer David Savage on injustice on the high seas Friday Focus: Automation, a flexible friend As companies emerge from the recession and reassess their supply chain models in an attempt to maximise efficiency, warehouse automation is back on the agenda; but the agenda has changed, says Steve Richmond People New Chairman of Kuenhe + Nagel Sheila Taylor

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