IFW E-Bulletin: DHL staff in workers' rights global protest; Africa-Europe ro-ro rail project gathers pace

Latest News Monday 30th May DHL staff in global protest over workers' rights Operator used lie detectors and sacked employees in Africa and South America for belonging to a union Africa-Europe ro-ro rail project gathers pace Plans for rail freight terminal at port of Marseille on the drawing board CMA CGM sells stake in Maltese container terminal Shipping line may transfer interest in terminal operations to port of Gothenberg MSC axes emergency bunker surcharge But unveils plans for rate increase in July US intermodal traffic still on the increase And rail freight volumes grow across North America Warning to air cargo carriers to control costs Asia Pacific airlines see growth and demand stalling Zim stays in the red in Q1, but sees volumes increase Shipping line records $60 million improvement year on year Customer service to the fore Showcase your achievements by entering the IFW Awards Twitter competition Win a copy of The Journey to Supply Chain Excellence   Opinion Time to shape up, not measure up Stephen Basey-Fisher explains the merits of closer working relationships with clients Customer service: mediocre or magnificent? Latest Jobs Job of the Week DAVIES TURNER & COMPANY Ocean Services Manager and various other vacancies European Sales Director Ref: BW6056 Location: Heathrow Salary: Negotiable Shortsea Shipping Sales Ref: RQ5997 Location: Suffolk Salary: Up to £45k For all the latest job listings and people news View all jobs Latest Classifieds Fundamentals of Transport Logistics IBC Global Academy Distance Learning Lloyd's List Group Company Credit Reports & Ratings Reefer & Cold Chain Logistics Conference 2011 1st & 2nd June 2011 For all your announcement opportunities and events View all classifieds Interviews Kestrel wants to spread its wings Since becoming the UK's biggest liner agency, Kestrel owner and founder Andrew Thorne tells Isabel Lesto that more acquisitions are on the cards as he eyes expansion into air freight and possibly the heavylift chartering and transport markets A Q&A with Ruth Waring The founder of Women in Logistics tells IFW its aim is to improve things for women working in the sector Features Friday Focus: Terms of efficiency Simon Kaye on how Incoterms can bring a competitive advantage A Day in the Life: Felix Keck Managing Director of Frankfurt-based Traxon Europe. Friday Focus: Getting the measure of supply chain performance The use of the strategic management and measurement tools for logistics performance is the best way to make sure mission-critical supply chain target measurements are met, writes Simon Kaye Global sourcing logistics: from concept to delivery Global sourcing is a long-term systemic change that necessitates rebuilding supply chain logistics from the ground up, writes Simon Kaye People Kate Bishop Dimitri Andritsoyiannis

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