Latest News Wednesday 4th May | | | Shipping line claims it was forced to axe services after shippers failed to meet cargo commitments | | Pair face 10-year jail terms if convicted of air cargo price-fixing | | Fraudsters set up fake transport firms to quote for carriage and then steal shipments | | IATA figures are positive, despite disaster and political unrest | | | | Freighter operator expects results to improve through the year | | Freight-only vessel makes its debut on Killingholme-Hook of Holland service | | Express operator will open state-of-the-art facility next year | | New division contributes €10m to Q1 revenue | | Celebrate with us as IFW hits 40 this year | | Use Facebook, Linkedin and Twitter to get the news and make the news | | If you have a story that impacts on the freighting industry, we'd like to hear from you | | New roles at ABP | | New Automotive Director at Gefco | | New MD for Europe at Southern Air Holdings | | | | We Have Mail | | | | Opinion | For decades, customer service in the logistics industry has been associated with being mediocre. It's an area that often isn't given as much attention as it deserves; after all, great customer service can be the route to full customer buy-in, argues Matthew Marriott | | | | | | | | Latest Jobs | Job of the Week Ocean Services Manager and various other vacancies | MB5962 Middlesex Salary Neg | | DS5742 Aberdeen Salary Neg | | For all the latest job listings and people news View all jobs | | Latest Classifieds | IBC Global Academy Distance Learning | | Company Credit Reports & Ratings | | 05 ? 06 May 2011 | | For all your announcement opportunities and events View all classifieds | | | | Interviews | Super slow-steaming, container shortages, vessel lay-ups and rising demand will help boost freight rates on key liner trades in the coming months, APL President Eng Aik Meng tells Mike King | | Rene Falch Olesen tells Damian Brett how a logistics firm can boost marketshare without making an acquisition or taking on new business at a loss | | | | Features | Matteo Ravazzin, from pallet network OneExpress Italia, tells IFW about the company's growth plans for the future. | | David Savage on injustice on the high seas | | As companies emerge from the recession and reassess their supply chain models in an attempt to maximise efficiency, warehouse automation is back on the agenda; but the agenda has changed, says Steve Richmond | | In recent conversations with executives from various freight forwarding companies, Andrea Robinson has realised that there is a lot of confusion over how to evaluate total cost of ownership (TCO) for logistics IT systems. | | | | People | | |
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