Thursday 17 November 2011

IFW Editor's Top Stories

 


 

 

More explosive containers found at port

US Coast Guard admits it has no plans yet for dealing with containers

Containership owners see billions wiped off the value of their fleets

Overcapacity on main trades depresses vessel value as well as freight and charter rates

Major Japanese container lines 'could merge'

Major lines losing too much money in their container divisions

Exclusive: United Airlines cargo boss quits

Latest high-profile loss a new blow for newly merged carrier

Kuehne + Nagel pays $9 million to settle anti-trust case

Courts approval of deal will wind up investigation launched in 2007

FEATURE

Friday Focus: Integrated customer communication

The dynamics of today's logistics industry are pushing companies to re-think the way they interact with customers. This includes new approaches to both marketing and customer service. According to Todd De Rosa, collaboration is the key to leverage best practices across both processes and build customer relationships from the first contact.

 

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