IFW E-Bulletin: IATA slams UK aviation policy; Maersk threatens congestion charge at St Petersburg; Scottish u-turn on FFGs

Latest News Thursday 10th February IATA boss slams UK approach to aviation Stinging attack on policy, taxation and lack of airport expansion Maersk threatens congestion charge at St Petersburg Extra cost of delays and last-minute terminal changes will be passed on, says shipping line Scotland does a u-turn on handouts to boost modal shift Industry delight as decision to axe FFGs is overturned, with £2m promised E-commerce will come to air cargo, slowly but surely AAPA chief says reluctance to share data is the main obstacle Bedfords takes over LinQ Alliance Ambitious haulier will use logistics network to expand nationwide Bond issue by CMA CGM Troubled French carrier could raise $800m to ease its debts Fair Fuel campaign goes back to Westminster More pressure for retraction of April fuel tax hike UPS powers-up for the Olympics New electric vans join the fleet to serve games venues Thanks a bunch, Lufthansa 34 million roses airlifted-in for Valentine's Day Competition: Win an iPod Touch Sign-up to follow us on Twitter IFW MD aims for new heights Your help needed as Fergus climbs Mt Kilimanjaro to raise funds for Transaid Have you got news for us? If you have a story that impacts on the freighting industry, we'd like to hear from you WE HAVE MAIL Re: Piracy Rumi Engineer Re: Indian export costs Tirwin Govindarajan Re: Container scanning Beat Suter OPINION CRM in the supply chain -- leveraging technology to understand your customers The economy we work in is global, and customer service expectations are continuing to rise. As businesses increasingly come to appreciate the value of customer service and customer knowledge, it would seem that a customer or client relationship management (CRM) system is a valuable tool, writes Susanna Patton Education through practice LATEST JOBS Job of the Week Route Development Manager Route Development Manager Shipping Line - Shipping Clerk An excellent opportunity has become available to work within a multi national shipping line within their prestigious London based office. Shipping Line - Sea Imports Assistant Salary: £22000 per annum + Bonus Location: City, London For all the latest job listings and people news View all jobs LATEST CLASSIFIEDS Fundamentals of Transport Logistics IBC Global Academy Distance Learning Lloyd's List Group Company Credit Reports & Ratings RORO Shipping Conference 9th & 10th March 2011 For all your announcement opportunities and events View all classifieds INTERVIEWS A Q&A with Andrew Herdman The Director General of the Association of Asia Pacific Airlines on US plans for 100% cargo screening, intra-Asia volumes and anticipated growth in global demand Singapore has big plans Rather than being one of many gateways to South-east Asia, Kelvin Wong, the Logistics Director of Singapore's Economic Development Board tells Damian Brett the island has ambitions to become the gateway to all Asia FEATURES Friday Focus -- Supply chain trade-offs Much of business is about making a trade-off: conducting a cost-benefit-risk analysis and deciding on the best, or 'least worst' option. Susanna Patton looks at some of the challenges this can bring and how some of these challenges can be mitigated Our Story: Hellmann Worldwide Logistics Today, Hellmann offers a wide range of services and customised logistics solutions, but was begun 140 years ago by one man with a horse and cart Friday Focus: Write to reply Air cargo security has been under intense scrutiny since explosive devices were found on three aircraft late last year Lean toward business efficiency Take quality to a whole new level and become valuable to your customers through training, writes Richard Faint PEOPLE Chance for women to shine Early birds can save on KPI training

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