IFW E-Bulletin: Whistle-blowing driver accuses FedEx of 'late delivery fraud'

Latest News Friday 6th May Whistle-blowing driver accuses FedEx of 'late delivery fraud' Express operator denies allegations it blamed 9/11 security for delays, but agrees to pay US$8million compensation Hupac has ambitions to move a million Operator calls for a high-performance intermodal transalpine corridor for longer and heavier freight trains New freight rate index a boost for derivatives market Service will offer new trading and hedging strategies on east-west container shipping routes BA-Iberia group cuts losses Newly merged carriers boosted by increased cargo tonnage and revenues Order for mega-vessels boosts Daewoo profits 18,000teu containerships for Maersk could be the start of something big for Korean shipyard Air cargo volumes through Hong Kong down on last year Faltering exports from China the prime cause for 11% drop in tonnage News In Brief Philippines; DHL; FedEx; DSV; Palletways; Danubius; Danaos; Sri Lanka Services round-up Rickmers-Linie; UASC; American Airlines Contracts round-up Freightliner/Maersk; K+N/Agorà; GT Nexus/Del Monte; P&OFM/Sabic; DB Schenker/Marshall Aerospace It's our birthday Celebrate with us as IFW hits 40 this year Social networking with IFW Use Facebook, Linkedin and Twitter to get the news and make the news Have you got news for us? If you have a story that impacts on the freighting industry, we'd like to hear from you We Have Mail Re: Customer service   Opinion Customer service: mediocre or magnificent? For decades, customer service in the logistics industry has been associated with being mediocre. It's an area that often isn't given as much attention as it deserves; after all, great customer service can be the route to full customer buy-in, argues Matthew Marriott Longer lorries may undermine rail freight Latest Jobs Job of the Week DAVIES TURNER & COMPANY Ocean Services Manager and various other vacancies Ocean Export Clerk MB5962 Middlesex Salary Neg Junior Import Clerk DS5742 Aberdeen Salary Neg For all the latest job listings and people news View all jobs Latest Classifieds Fundamentals of Transport Logistics IBC Global Academy Distance Learning Lloyd's List Group Company Credit Reports & Ratings Reefer & Cold Chain Logistics Conference 2011 1st & 2nd June 2011 For all your announcement opportunities and events View all classifieds Interviews An improving picture for hard-pressed carriers Super slow-steaming, container shortages, vessel lay-ups and rising demand will help boost freight rates on key liner trades in the coming months, APL President Eng Aik Meng tells Mike King Organic growth now the way forward as DSV makes its presence felt Rene Falch Olesen tells Damian Brett how a logistics firm can boost marketshare without making an acquisition or taking on new business at a loss Features Friday Focus: Logistics and the younger generation Many school, college or even university leavers may have already formulated the foundations of their new career within finance, construction or law. However, Stephen Maskell wonders if logistics is in the mix OneExpress growth plans for the future Matteo Ravazzin, from pallet network OneExpress Italia, tells IFW about the company's growth plans for the future. The (not so) happy life of the modern seafarer David Savage on injustice on the high seas Friday Focus: Automation, a flexible friend As companies emerge from the recession and reassess their supply chain models in an attempt to maximise efficiency, warehouse automation is back on the agenda; but the agenda has changed, says Steve Richmond People Dean Rodin René Kircil

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