IFW E-Bulletin: TSA says transpacific rate hikes are justified; Readers support pollution tax on hauliers

Latest News Monday 7th February TSA says transpacific rate hikes are justified Demand is growing and will absorb excess capacity, say lines Readers support pollution tax on HGVs Poll suggests hauliers should pay more to use European roads December Asia-Europe rates slip to 2008 levels Volumes increase but prices tumble to below pre-recession average Hilary becomes a dragon Pall-Ex founder revealed as new business expert in TV den EC probe delays TDG takeover Norbert Dentressangle must wait as questions are asked over sale of UK logistics firm Essers buys Hessenatie Belgian shipping group sells logistics subsidiary APMT takes over at Monrovia Operator plans $120m investment in gateway to Liberia HHLA gains ground on its rivals 2010 results indicate increases in volumes and marketshare Hactl can handle it Good start in 2011 for air cargo at Hong Kong Airport IFW MD aims for new heights Your help needed as Fergus climbs Mt Kilimanjaro to raise funds for Transaid Have you got news for us? If you have a story that impacts on the freighting industry, we'd like to hear from you OPINION CRM in the supply chain -- leveraging technology to understand your customers The economy we work in is global, and customer service expectations are continuing to rise. As businesses increasingly come to appreciate the value of customer service and customer knowledge, it would seem that a customer or client relationship management (CRM) system is a valuable tool, writes Susanna Patton Education through practice LATEST JOBS Job of the Week Trade Development Manager Exports USA Trade Mediterranean Shipping Company UK Ltd Based in Ipswich, Suffolk HMM EUROPE has a new position in the UK HMM EUROPE has a new position in the UK for a Senior Sales Executive to specialize in Asia/Europe Terminal Manager Competitive Package For all the latest job listings and people news View all jobs LATEST CLASSIFIEDS Fundamentals of Transport Logistics IBC Global Academy Distance Learning Lloyd's List Group Company Credit Reports & Ratings RORO Shipping Conference 9th & 10th March 2011 For all your announcement opportunities and events View all classifieds INTERVIEWS Singapore has big plans Rather than being one of many gateways to South-east Asia, Kelvin Wong, the Logistics Director of Singapore's Economic Development Board tells Damian Brett the island has ambitions to become the gateway to all Asia A Q&A with Peter Cullum The Head of International Affairs at the Road Haulage Association talks to Kizzi Nkwocha FEATURES Friday Focus -- Supply chain trade-offs Much of business is about making a trade-off: conducting a cost-benefit-risk analysis and deciding on the best, or 'least worst' option. Susanna Patton looks at some of the challenges this can bring and how some of these challenges can be mitigated Our Story: Hellmann Worldwide Logistics Today, Hellmann offers a wide range of services and customised logistics solutions, but was begun 140 years ago by one man with a horse and cart Friday Focus: Write to reply Air cargo security has been under intense scrutiny since explosive devices were found on three aircraft late last year Lean toward business efficiency Take quality to a whole new level and become valuable to your customers through training, writes Richard Faint PEOPLE Hilary becomes a dragon Søren Bülow Andersen

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