IFW E-Bulletin: UN declares war on pirates; French dock workers walk out again; Ocean rates begin to flatten out

Latest News Friday 4th February UN declares war on pirates Six-point plan to protect shipping and seafarers French dock workers down tools again Port gates closed at Le Havre, Marseilles Fos, Brest and Montoir Ocean freight rates level out as new year holiday begins But with more capacity arriving and service reductions, the downward pressure will prevail Indonesia the next logistics hot-spot? Analyst predicts booming demand for services as Asia's largest economy grows Egyptian ports get back to business But logistics services are limited as protests continue Shortsea capacity is falling Market rationalisation is responsible, claims report Trucks to the rescue of cargo stranded on wrecked barge Terminal operator organises extra services to move containers DFDS sells Irish Sea vessel Stena takes over ro-pax vessel News In Brief Indonesia; Europa; Weiss Rohlig, DG Online; Wincanton; Goodman Services K+N; WWL; FedEx Competition: Win an iPod Touch Sign-up to follow us on Twitter IFW MD aims for new heights Your help is needed as Fergus sets out to climb Mt Kilimanjaro to raise funds for Transaid Have you got news for us? If you have a story that impacts on the freighting industry, we'd like to hear from you WE HAVE MAIL Re: 'UK groups fear EC rethink on mega-trucks' Guillaume Dufresne Re: 'UK groups fear EC rethink on mega-trucks' Mike Harrison Re: Good timing for MOL Dick Binkhorst Re: Pirates John Burrows Re: Piracy Frank Harrisson Re: Piracy Michael Sales Re: Piracy MH OPINION CRM in the supply chain -- leveraging technology to understand your customers The economy we work in is global, and customer service expectations are continuing to rise. As businesses increasingly come to appreciate the value of customer service and customer knowledge, it would seem that a customer or client relationship management (CRM) system is a valuable tool, writes Susanna Patton Education through practice LATEST JOBS Job of the Week Trade Development Manager Exports USA Trade Mediterranean Shipping Company UK Ltd Based in Ipswich, Suffolk Terminal Manager Competitive Package Freight Forwarding- Telesales Executive - Freight Our client a renowned freight forwarding company have a position for a telesales executive in their Heathrow freight forwarding office. For all the latest job listings and people news View all jobs LATEST CLASSIFIEDS Lendon Containers Ltd Lendon Containers Ltd specialise in marine containers Fundamentals of Transport Logistics IBC Global Academy Distance Learning RORO Shipping Conference 9th & 10th March 2011 For all your announcement opportunities and events View all classifieds INTERVIEWS Singapore has big plans Rather than being one of many gateways to South-east Asia, Kelvin Wong, the Logistics Director of Singapore's Economic Development Board tells Damian Brett the island has ambitions to become the gateway to all Asia A Q&A with Peter Cullum The Head of International Affairs at the Road Haulage Association talks to Kizzi Nkwocha FEATURES Friday Focus -- Supply chain trade-offs Much of business is about making a trade-off: conducting a cost-benefit-risk analysis and deciding on the best, or 'least worst' option. Susanna Patton looks at some of the challenges this can bring and how some of these challenges can be mitigated Our Story: Hellmann Worldwide Logistics Today, Hellmann offers a wide range of services and customised logistics solutions, but was begun 140 years ago by one man with a horse and cart Friday Focus: Write to reply Air cargo security has been under intense scrutiny since explosive devices were found on three aircraft late last year Lean toward business efficiency Take quality to a whole new level and become valuable to your customers through training, writes Richard Faint PEOPLE Søren Bülow Andersen Niklas Prager

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